🔁 Refund and Return Policy – Lexcot
Effective Date: April 7, 2025
Thank you for shopping at Lexcot. We hope you love our products, but if you’re not completely satisfied, we’re here to help.
✅ Returns
You can request a return within 7 days of receiving your order, only if:
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The product is unused, unwashed, and in original packaging
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The product is damaged, defective, or incorrect
Returns are not accepted for:
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Sale or discounted items
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Customized or limited edition products
🔁 Refunds
Once we receive your returned item and inspect it, we will notify you by email or SMS.
If the return is approved, a full refund will be initiated:
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If paid by UPI, refund will go to the same UPI ID
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If paid by card or net banking, refund may take 5–7 business days
Refund will be processed using the original payment method.
🚚 How to Request a Return
To initiate a return:
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Contact our support team at support@lexcot.com or call us at 7973189306
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Mention your order ID and the reason for return
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Our team will arrange pickup via Shiprocket
📦 Return Shipping
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We offer free return pickup for eligible products
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In case return pickup is not available in your area, you may courier the product yourself, and we will reimburse standard shipping charges
❓ Questions?
If you have any questions about our Return and Refund Policy, please contact us:
📧 Email: support@lexcot.com
📞 Phone: 7973189306