Return & Refund Policy

Last updated: June 2026

At Lexcot, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.

To be eligible for a return, your item must:

• Be unused, unworn, and unwashed.
• Have all original tags attached.
• Be returned in its original packaging.
• Include proof of purchase or order confirmation.

To request a return, please contact us at support@lexcot.com.

Return Address

Lexcot
B-32-2659/4, Street No. 2,
Mangat Colony (Near Shubh Marbels),
Basti Jodhewal,
Ludhiana, Punjab – 141007, India

Please do not send any product without contacting us first. Returns sent without prior approval may not be accepted.

Exchanges

We offer exchanges for eligible products.

You can request an exchange for:

• Size
• Color

Exchange requests must be made within 7 days of receiving your order and are subject to product availability.

Return Shipping

Customers are responsible for the return shipping charges unless the product received is:

• Damaged
• Defective
• Incorrect

In such cases, Lexcot will arrange the return or reimburse the applicable shipping cost after verification.

Damaged, Defective or Wrong Product

Please inspect your order immediately after delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear photos or videos so we can resolve the issue as quickly as possible.

Non-Returnable Items

The following items cannot be returned:

• Products that have been worn, washed, altered, or damaged after delivery.
• Products without original tags or packaging.
• Clearance, final sale, or promotional items (unless defective).
• Gift cards (if applicable).

Refunds

Once we receive and inspect your returned item, we'll notify you about the approval status.

If approved, your refund will be processed to your original payment method within 7–10 business days.

Please note that your bank or payment provider may take additional time to reflect the refund.

If you haven't received your refund after 15 business days from approval, please contact us at support@lexcot.com.

Contact Us

If you have any questions regarding returns or refunds, please contact:

Email: support@lexcot.com